We’re changing the way your community uses resident data.
By revolutionizing data collection processes, we’re evolving and enhancing the resident experience. Every resident has hundreds of data points collected by a community, such as likes, interests, needs, goals, and much more. Imagine the millions of data points you could be leveraging to make strategic business decisions to transform the resident experience.
Data analysis is only as good as the quality of data obtained during the data collection process.
In order to see trends and patterns in your resident data, you need to collect the same data points across your resident base.
Having accurate and consistent resident data doesn't provide true value unless the information gathered is used in daily operations.
Simplified Data Collection
TSOLife’s resident profiles are designed to replace your existing resident profiling process, saving you time and greatly improving the quality of your resident data. Every resident has hundreds of data points collected by a community, such as likes, interests, needs, goals, and much more. Imagine the millions of data points you could be leveraging to make strategic business decisions to transform the resident experience. A new resident is interviewed as part of the move-in process using the TSOLife Recommended Interview questions and captured via the TSOLife Mobile App.
Eliminate workflow and streamline processes with automated resident profiles
Automated resident profiles eliminate workflow and streamline processes. Staff in your community will leverage TSOLife’s easy-to-use mobile app to record a one-on-one conversation with a move-in. These conversations are then data-mined to create digital resident profiles, which means no data-entry needs to be done by any of your staff! Residents love the genuine conversation instead of the “homework-style” paperwork, and staff love the time they save and bonds they form with their residents.
“I had a resident that approached me and wanted to play bridge but didn't know of anyone else interested in playing. I went to the dashboard, was delighted to see bridge under activities, and instantly came back with a list of names of people to invite to a bridge game.”
With good data, obtain your ideal customer profile
TSOLife pulls data from your existing resident profiles to give your sales and marketing team a comprehensive overview on who they should be targeting for outreach. From demographics to interests and hobbies, TSOLife tells you exactly how to use your community’s consolidated information and turn it into effective campaigns and recruitment strategies.
Personalize the resident experience
In an industry that needs to meet consumer demands and also personalize their offerings, it’s difficult for communities to find easy solutions to enable staff to personalize services. TSOLife uses AI and data to empower communities to do this and more. Corporations and management companies can seamlessly implement TSOLife throughout their portfolio of communities, creating cohesive brand experiences down to the caregiving staff level.